Why Tencent PalmAI
Tencent Cloud PalmAI Service is a world-leading biometric authentication platform, leveraging advanced palm vein recognition technology to deliver secure, contactless identity verification solutions. Founded by Tencent, one of the world's largest technology companies, we combine cutting-edge AI research with deep industry expertise to help enterprises across finance, retail, healthcare, and more transform their authentication experiences. Our mission is to make biometric authentication universally accessible, secure, and seamless – enabling a future where your identity is always with you.
Our Core Advantages
Bank-Grade Security
Equipped with dedicated encryption chipset providing data encryption strategies based on the AES 256 standard.
NFEC certification and extensive experience in security and compliance, helping clients to achieve qualified commercialization.
Cutting-Edge Technology
20 publications in top global conferences with more than 90 applied patents.
Algorithm suitable for various complex environments—hospitals, supermarkets, subways, and more.
Proven Scale: Algorithm validated on over 50 million users in China.
Tencent Ecosystem
Leverage Tencent Cloud's global infrastructure/AWS/Azure etc. and seamless integration with open API and documentation, and dedicated technical support to accelerate your deployment.
Diverse offerings of modules and whole devices from ecosystem partners.
Contactless & Hygienic
No physical contact required – perfect for post-pandemic hygiene-conscious environments.
Our Journey & Milestones
Project Launch
In 2019, Tencent officially launched the Palm Pay project, cumulatively publishing over thirty top-tier conference and journal papers along with more than one hundred patents.
Internal Piloting
PalmPay is officially released in early 2022 and used in Tencent canteens, access control and other scenarios, and has received great praise from employees.
Rapid Growth in Retail
Since September, palm payment promotion has boomed in China's retail industry. Many brands rush to access and buy equipment/systems. 7-Eleven launched in 1,500 stores in a month, boosting cashier efficiency by 25% during peak times.
First Public Launch
The first public use case in Beijing Daxing Airport attracted great attention from the public. It received over 470 Million views in a month, with a single-day search volume reaching 7.89 Million. PalmPay boosts entry efficiency by 30%.
Stable Large Scale
In 3 months, the user base grew rapidly from 100 thousand to 10 Million. In order to match the scale, the product team continues to upgrade the algorithm every week.
Popularization in China
1 Billion transactions, 100 Thousand merchants, 50 Million users, 20+ scenarios within 1 year. 70% registered users chose PalmPay as their first payment option. Won the "2023 Financial Technology Development Award" from the People's Bank of China.
Go Overseas
In January, Tencent won the 'FinTech Excellence Award' in Singapore and announced to provide palm services to global customers with advanced technology support.